1. How do I order for a Layby?

You select the products you like from our website. The list of products you want to purchase is then sent to us via email at layby@mybeautyroks.co.za
We will get back to you within 24 hours to confirm stock availability.

2. How do I secure the layby? Is there a deposit to be paid?
To secure the products a 30% deposit is to be paid.

3. What are the requirements for the layby?  
Once your layby order is received and approved, we will send you a layby contract to sign and return with a copy of your ID. A proof of payment of the deposit must also be sent with the signed agreement.

4. How long is the layby time period?
 All purchases under R850 must be paid  within two months. All purchases over R850 you have 3 months to pay.

5. What is the layby limit?
The maximum layby amount is R2000.

6. When do I receive my products?
Once the final payment is made and received by MyBeautyRoks, we arrange for the shipment or collection of your products.

7. What happens if I do not pay my layby within the agreed upon time period?
Failure to pay for your layby within the agreed time period will result in your layby being cancelled and you will be liable to pay a cancellation penalty.
If you need more information please check our FAQ’s or contact us.